Thomas Gelmi is a specialist for Personal and interPersonal. He gained his experience in human interaction leading cabin crews as a former Swissair maitre de cabin. Today he helps companies achieve increase profitability through improved customer service. You may thus find it ironic that someone like Thomas believes that to improve customer satisfaction and customer […]
Category Archives: Strategy
Interview, Strategy, Video
Interview #5 – Matthias Mölleney – How to increase trust and collaboration in leadership teams
27
Sep
Sep
Matthias Mölleney is a highly experienced HR professional and author of “Beyond Leadership”. Before founding is own company, PeopleXpert, Matthias held senior HR positions in Lufthansa, Swissair, Centerpulse and Unaxis. Matthias is also Head of the Center for Human Resources and Leadership on the HWZ University of Applied Sciences in Business Administration, and Director of […]
Interview, Strategy, Video
Interview #4 – Curt Blattner – A novel approach to achieve sustainable team performance
20
Mar
Mar
Curt Blattner is a former Nestlé exectutive and author of the book “The HEARTBEAT of EXCELLENCE – The Design of Changing Sustainably, the Swiss Way” In this interview you will learn Why some teams are able to maintain high performance, while others fail How to minimize pain and waste when trying to improve performance The […]
15
Mar
Mar
Normally we do our strategy workshop as highly interactive sessions with all participants in one room. For the workshops and training we had planed next week, we needed to find a different solution. In this video you will learn how we solved this problem. Best to watch in in full screen mode. For guidance how […]
Interview, Strategy, Video
Interview #3 – The human side of business – Insights from an entrepreneur in Vietnam
12
Mar
Mar
Mastering the human side of business – In this interview with Thomas Himmelrich, my entrepreneurial sparring partner based in Vietnam, you will hear things that are also relevant for entrepreneurs in Europe. The importance of the human side of business Things you better learn fast when you start a new business Focus is not just […]
09
Mar
Mar
Coherent action is the third and maybe most important element of a good strategy. Unfortunately, many leadership teams, when then engage in a strategy process, call the strategic objectives “the strategy” and stop there. This is a huge mistake, as the kernel of a good strategy must contain action. A strategy without action is like a knife that is not sharpened: it looks like something useful, but it is not.
Interview, Strategy, Video
Interview #2 – Giuseppe Conti – How to transition from corporate to independent
04
Mar
Mar
In this interview with Giuseppe Conti, founder and managing partner of Conti Advanced Business Learning (CABL).Giuseppe has successfully managed to transition from corporate to entrepreneur. In this video you will learn What new things you need to learn when moving from corporate to entrepreneur What strategic choices are important to make early on That you […]
Interview, Productivity, Strategy, Video
Interview #1 – Alain Depuydt – How to grow a business in a shrinking industry
21
Feb
Feb
This interview is first in a series of conversations we plan to have with business builders. The purpose of these interviews is to learn from successful entrepreneurs about their experiences and lessons learned. In this interview with Alain Depuydt, managing partner of a company that has managed to scale while keeping staff numbers low, you […]
10
Feb
Feb
The second element of a good strategy: The Guiding Policy This is the fourth article on our five-part series on Richard Rumelt’s book “Good Strategy/Bad Strategy” –> Hier clicken für die deutsche Version <– The second element of a good strategy is the “Guiding Policy”, which provides the direction to address the challenges identified in […]
03
Feb
Feb
The first element of a good strategy: The Diagnosis This is the third article on our five part series on Richard Rumel’s book “Good Strategy/Bad Strategy” –> Hier clicken für die deutsche Version <– As we have shown in the first article, a good strategy contains the three elements DIAGNOSIS, GUIDING POLICY and COHERENT ACTION. […]
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